If you run into one of the following issues while using Google Meet, you will want to change your video settings:

• Video or audio delays

• Poor network connection

• Low battery on your device

• Limited data available through your Internet provider or Mobile Hotspot

• Other quality issues

You will need to change your video settings each time you join a new Google Meet.

This training assumes you’ve joined a Google Meet.

1. Click the three dots in the lower right corner
2. Click “Settings” 

3. Click “Video”
4. Under “Receive resolution”, click “Standard definition (360p)”

5. Select either “Standard definition (360p), one video at a time” or “Audio Only”*
6. Click “Done”

Note 

• By selecting “Standard definition (360p), one video at a time”, you will only see the active speaker.
• By selecting “Audio only”, you will not see anyone on camera. 

Additional Troubleshooting Tips 

If you are still running into issues, try some of these tips:

• Make sure you only have one Meet tab open at a time. Close any open browser tabs, windows, or apps that aren’t currently being used. 
• Turn off any Chrome extensions, especially Meet-specific ones. 
• Put your device on a flat and elevated surface to prevent your device from overheating. Avoid using your device on the floor or bed for a long period of time. 
• Change your Meet layout to Spotlight view. 

If your computer meets the requirements, but you're still experiencing trouble with video calls, try some of these additional troubleshooting steps.